FAQs

  • What payment methods do you accept?
  • Where is my refund?
  • Discount Codes
  • Where is your main office located?
  • How long have you been running your services?
  • Can my child learn to code in a day?
  • Getting Ready to Code - Important Info for Parents
  • Is there any specific software I should install in advance?
  • Does BlueShift run an after-school club at my child's school?
  • Do BlueShift teach in schools?
  • What age groups do you teach?
  • I'm having issues booking online, what should I do?
  • Which level should I sign my child up for?
  • My child is a total beginner should I still sign up?
  • Do you offer camps during school holidays?
  • Laptops and Devices
  • Camp Graduation Ceremonies
  • Camp Risk Assessment
  • Can I use childcare vouchers?
  • Photography Consent
  • How to get to camp
  • Dates and Times
  • Credit
  • What to bring to camp
  • What NOT to bring to camp
  • Students with special educational needs and disabilities, and medical information
  • Lunch
  • A typical day
  • Lost and found
  • Code of Conduct
  • Refunds
  • Sickness
  • Medical Policy
  • Can I book individual days at camp?
  • How can I keep track of my child's work?
  • Does my child need to bring a packed lunch?
  • Do you offer camps during school holidays?
  • Cancellations
  • CampShift policy
  • What is your camp refund policy?
  • Child Safeguarding Policy
  • Anti-Bullying Policy
  • Behaviour and Discipline Policy
  • Terms and Conditions
  • Privacy Policy
  • Private Tuition Tutor Bird
  • Can I request a specific teacher?
  • Can you teach at locations outside of London?
  • Can I use childcare vouchers?
  • Scratch Exercise: Drawing Duck
  • Scratch Exercise: Coordinate Drawing
  • Scratch Exercise: Bug Hunter
  • Scratch Exercise: Kick the Ball
  • Scratch Exercise: Make a Move
  • Scratch Exercise: Password Generator
  • Scratch Exercise: Car
  • Pixel Programming
  • Creating a Score System
  • Debug Your Game
  • Design Your Own App
  • Scratch Exercise: Duck
  • Scratch Exercise: Tommy
  • Debug it!
  • Apple Collecting Game
  • Drawing With Coordinates
  • Treasure Hunt Activities 1-3
  • Binary Code Breaking Activity
  • Flipbook
  • Pixel Colouring Activity
  • Do I need to provide my own laptop for the club?

Payment

What payment methods do you accept?

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

Where is my refund?

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.

Discount Codes

When paying for a BlueShift product/service, we may offer discounts and promotions. 

You are entitled to use ONE discount code per order. You will be unable to use multiple discount codes at the checkout. 

Please get in touch at hello@blueshiftcoding.com if you have any questions or problems.

Locations

Where is your main office located?

Our registered business address is Great Western Studios, 65 Alfred Road, London W2 5EU.

General FAQ'S

How long have you been running your services?

BlueShift has been running coding camps since 2013, starting in our Notting Hill studio. We now host the camps in a number of locations and run after school clubs in a variety of schools. See our Schools We Work With page for more information. 

We have been running in-person tuition since 2018 across the Central London area.

In response to COVID-19 we launched our online classes and after school club offering in March 2020. Alongside this we also introduced online tuition.

Can my child learn to code in a day?

You can learn a lot about code and have an appreciation of code, but coding, like anything else takes practice and dedication to reach a level of mastery.

Getting Ready to Code - Important Info for Parents

At Blueshift Education, we know that learning to code for the first time can seem daunting! Here are a few steps if you want to get ahead.

That's why we’ve put together a short guide to the important skills we believe children need in order to get the most out of both our online and offline courses. All of these skills are simple - they just require a bit of explanation & practice beforehand! This is for Explorers Level and Up!

Core skill #1: Using a mouse

We recommend that our customers use a physical mouse and mouse mat where possible, as we have found that this is the easiest set-up for younger children to use. They can, however, also use a laptop keypad.

Whether it is a keypad or a physical mouse, make sure your child knows the difference between left-clicking and right-clicking.  

Left-clicking allows your child to click and drag things on screen, like blocks in Scratch.

Right-clicking allows your child to highlight text, as well as copy and paste links!

This is important for our classes as it enables your child to share their class work with their teacher by copying and pasting the link to their projects.

Is your child struggling to distinguish between left and right? 

Here's a simple activity! Get your child to put both of their hands flat on the table, palms facing down. Show them how their left hand makes a natural ‘L’ shape, so they will always know their left from right.

 

Core skill #2: Using an internet browser

Explain to your child that there are different types of internet apps (browsers) that you can use to access the web. 

Whilst these different versions (Google Chrome; Internet Explorer; Firefox; Safari) have different layouts they all allow you to access web pages. When teaching your child about browsers it's best to use one that you are familiar with - it's easier to explain the features when you know them yourself!

The key skills that your child needs to learn for our classes are how to type in a link and how to open multiple tabs. 

In your browser show your child where to type a link. Explain that this link needs to be typed correctly in order to be successful.


Once you've demonstrated how to reach a website, it's time to show your child how to open multiple tabs.
Tabs may be required if we ask your child to open two websites at the same time, such as a coding website, and homework space.

Core skill #3: Touch typing

We find that while most students grasp coding concepts quite well, typing tends to bring the most difficulties.

Unlike using a mouse and having knowledge of a web browser, typing requires practice and can be quite foreign for children at first. However, don't let this put you off - it doesn't take much to learn, a few minutes a day for a couple of weeks and your child will be a pro!

While basic typing skills (such as being able to type their name) are strongly encouraged for all lessons, typing becomes even more important for more advanced text-based languages like JavaScript and Python where it is an invaluable skill!

 

Final tip for parents: Troubleshooting and supporting your child

If your child accidentally deletes their code during an online class, you can support them by:

  • Ensuring they save their work every five minutes (File > Save)

  • Staying calm and asking your teacher for help!

  • If a small line of code/code block was accidentally deleted, you can use keyboard shortcuts on your computer to UNDO or REDO work (below)

For Mac users:
Undo an action: Press Command-Z on your keyboard (hit the Command and Z keys simultaneously)
Redo an action: Press Command-Shift-Z (hit the Command, Shift, and Z keys simultaneously)

For Windows users:
Undo an action: Press Control-Z on your keyboard (hit the Control and Z keys simultaneously)
Redo an action: Press Control-Y (hit the Control and Y keys simultaneously)

Thank you for reading our guide. We hope this helps your child feel more prepared for their first coding class, and ready to get coding!

Is there any specific software I should install in advance?

For camps, we will send you an email if you are bringing your own laptop on what apps to download for the topic of the week.

For Minecraft Modders students, you should install Minecraft Education HERE.
And we will set up the login at camp. 

We recommend that you also install the Google Chrome web browser.

Does BlueShift run an after-school club at my child's school?

Maybe! You can see a full list of the schools we currently work with on our For Schools - After School Clubs. If you don't see your child's school there, get in touch with us using the chat box on the bottom left of your screen and let us know - we're always looking for new schools! 

Help us bring a Blueshift club to your child’s school and your child can attend the club for free for the term.

This offer applies only to schools where Blueshift Education does not currently run a club.

Do BlueShift teach in schools?

Yes! We teach classes that address the New National Curriculum for Computing during the day, and we also host after-school clubs at a number of schools. Visit our Schools page to see a full list of schools we work with.

What age groups do you teach?

Our courses and camps cover children aged from 5 to 14. You can find details of all our upcoming courses at www.blueshiftcoding.com.

I'm having issues booking online, what should I do?

Get in touch and our team will be happy to help! You can either email us at hello@blueshiftcoding.com, call us on 0203 176 4660 or just click the little chat box icon in the bottom right of your screen and send us an instant message. 

Which level should I sign my child up for?

Each of our courses have a recommended age group. You can find out more about our levels on Our Curriculum page.


If your child has done coding before, they might be ready to go to a more advanced class. We suggest following the stated age range for each course, and to contact us for advice if you feel your child has more experience than that age range suggests. Click the chat icon in the bottom left of your screen if you'd like to get in touch.

My child is a total beginner should I still sign up?

Yes, absolutely. We welcome children of all coding levels, including complete beginners. Our experienced teachers are always there to guide and support students, helping anyone who gets stuck and making sure every child feels confident as they learn and explore coding.

 
 

 

In-Person Coding Camps

Do you offer camps during school holidays?

Yes! We offer seasonal camps throughout the year, primarily:

  • October Half Term

  • December/Christmas Holidays

  • February Half Term

  • Easter Holidays

  • Summer Half Term

  • Summer Holidays

These usually run between one and two weeks in duration, and up to six weeks in the summer holidays. Please check our courses page for details on all our upcoming  camps. 

Laptops and Devices

 

We have all the laptops with the updated software on site! Children can bring their own computer to allow them to code independently at camp and afterwards.

 

Please be sure to label your child's laptop, case, and all cables.

We also suggest only bringing laptops for the Adventurers & Innovators level.

 

IMPORTANT: Please send your child along with their admin password to their laptop, as well as any passwords they may have associated with accounts they will be using, for example, Minecraft. 

Camp Graduation Ceremonies

On Friday afternoons, we invite all parents and carers to come and watch their child graduate!

The graduation ceremony takes place at 3:30PM. Please arrive 5 minutes before so you can make your way to the hall.

The ceremony will consist of each child receiving a certificate. 

Teachers will also talk about what the children have worked on throughout the week. This is a great opportunity to speak with your child’s teacher and ask any questions.

Camp Risk Assessment

This risk assessment was created in September 2019, and will be updated as new risks are identified.

Can I use childcare vouchers?

What are childcare vouchers?
Childcare vouchers are an employee benefit that companies can offer their staff that is tax and National Insurance exempt to a limit.

The Government closed the childcare vouchers scheme to new entrants on the 4th October 2019. If you are already a part of the scheme you can continue to use childcare vouchers, provided you stay with the same employer and your child remains eligible.

How you can use your childcare vouchers with BlueShift

 

Once you know which course you would like your child to attend, please book that course at full price using our website - this allows us to collect vital information such as your child's name, age and coding experience, as well as your contact details.

 

Once you have booked you will receive a booking confirmation email, which includes your booking number. It should look something like this: #1234. Please then get in touch with us at hello@blueshiftcoding.com with the name of your childcare voucher provider, and a member of the team will send you our details so you can find us! We ask that you to include your booking number in your payment reference.

 

Once we receive your childcare voucher payment, we will refund your original booking in full by matching your childcare voucher reference to your booking number.

 

Providers we are currently registered with

 

Care4, Edenred, Fideliti, Kiddivouchers, Reward Gateway Childcare, Sodexo, Allsave, Childcare Plus, Myfamilycarevouchers, Faircare, Gemelli and Co-Op Flexible Benefits.

 

If you don't see your childcare provider, please contact us at hello@blueshiftcoding.com and we'll sign up!

 

 

Photography Consent

 

Often at camps we will take photos just showing what the children are up to! When you booked your child's camp, you will have been asked whether you consent to your child being photographed. If you selected yes, you agree that their images can be used in:

 

  • BlueShift newsletters and round-ups of the camp

  • BlueShift social media channels

  • On the BlueShift website and any future iterations thereof

  • In BlueShift marketing materials and prospectuses

If you selected no when answering the photo consent question, your child's image may be unintentionally captured but will never be used publicly - we ascertain consent very carefully with our photographers. However some images will be shared via ClassDojo (see the Staying in Touch page for more information about how ClassDojo works) but these are strictly limited to parents of children attending camps and staff of BlueShift.

 

If you have any questions or concerns about photography consent, please don't hesitate to get in touch. 

How to get to camp

BlueShift's holiday camp locations:

Both of our upcoming camps are taking place at the JCB of Notting Hill Prep School or Colville Primary School. Please see below. Check the booking and our website to know which place to go!

 

See below for maps and closest tube stations

 

Notting Hill Preparatory School
The Jane Cameron Building, 124 Lancaster Road,
W11 1QQ

 

Tube stations: Ladbroke Grove and Notting Hill Gate

 

Look for our sign outside the door!

 

Colville Primary School
Lonsdale Rd, Notting Hill, London
W11 2DF

 

Nearest tube stations: Ladbroke Grove and Notting Hill Gate

 

Look for our sign outside the door!

Dates and Times

Camps coming up:

To find out what camps are on offer, please head to the 'in person' tab on our webiste. These will be our current and up-to date camps.

The genreal timing's for camp are from 10AM - 4PM. 

However depending on the camp you're attending we may have included an early arrival option: drop off at 9AM - 10AM

 

Credit

BlueShift credit is only available for the remainder of the calendar year. From the 1st January all credit will be wiped. Please get in contact with a member of the team if you have any questions regarding this. 

What to bring to camp

  • A laptop, if you want your child to use their own, but we have them on site to borrow (not required for Mini Coders or Explorers level

  • Any laptop chargers and a case

  • A packed lunch - more info here
    -Please provide your child with a packed lunch on each day of camp - no nuts, please! Snacks will be provided during breaks.

  • A labelled, refillable water bottle

  • Weather appropriate clothing (rain gear, wellies, sweatshirt, etc - we'll be playing outside each day!)

  • A note with all necessary passwords written down - more info here

What NOT to bring to camp

Please do not bring any of the following to camp:

  • Mobile phones

  • Toys 

  • Electronic devices (other than those being used for courses)

  • Jewellery or valuables 

  • Snacks or packed lunched containing nuts

If you have any questions or concerns about something you or your child are planning on bringing into camp, please get in touch via the chat icon at the bottom of your screen or call 0203 176 4660.

Students with special educational needs and disabilities, and medical information

 

We want to make sure that your child has the best experience possible. So if there is anything that you think we should know about, please arrive early for a chat with your child's teacher. If you have any questions, please email Tom Head Education, tom@blueshiftcoding.com

SEND students

Our programs are designed to be suitable for children with Special Educational Needs and Disabilities (SEND), however, every child responds to the activities differently. All of our teachers have had some basic training, but feel free to reach out to us to help our teachers understand your child's specific needs. Please come to the camp ahead of drop-off time on the first day for a short meeting with a teacher in order to make your child's experience at the camp a great one.

Meetings can also be arranged via phone on 0203 176 4660, by email at hello@blueshiftcoding.com or via live chat using the blue icon at the bottom of your screen.

Medical information

Please inform us about any allergies or any other relevant information either when signing up for your course or by phone or email as per the contact details above.

Lunch

On each day of camp, there will be a lunch break between 12:30pm and 1:30pm, with 30 minutes to eat lunch and 30 minutes of play time.

Please provide your child with a packed lunch on each day of camp - no nuts, please! Snacks will be provided during breaks.

In an effort to be sustainable, we ask that parents send their children to camp with a reusable water bottle. Children will be shown where they can refill their water bottles, and staff will allow for this at any time.

Please kindly let us know if your child has any allergies that we need to be aware of.

Finally, please label all items that your child brings to camp, including coats, hats, and lunchboxes.

 

A typical day

Below is an example of how a typical day at a BlueShift coding camp will go. Schedules change according to the camp in question, of course, and detailed timetables will be available as handouts at the camp.

 

An example camp timetable for our Mini Coders course

Morning

9am: Early drop off begins.

 

9:45 – 10am: Welcome Campers! Sign in, wave your adults goodbye and buckle up for a day of fun.

 

10.00am: Kick off with ice-breaker games and get to know each other – we guarantee you’ll get to laugh at your teachers and their silly antics!

 

10:15am: Introduction to our activity for the day. Let’s get coding!

 

11:15am: Fruit snack and water.

 

11.30am: Back to coding, building, designing and creating.

 

12:00pm: Lunch box time – grab your packed lunch, fuel up and re-focus that brain of yours.

 

12:30pm: Outdoor games – let’s get physical (we may even re-enact some of the games we make on our laptops!) If the weather does not allow it, we will do some hands-on activities inside.

 

Afternoon

1:00pm: Back to class – let’s build robots!

 

2:15pm: Short break

 

2:30pm: Finish off building and engineering - it is time to program the robots!

3:30pm: Show and tell – you’ll get the chance to impress your friends with your fine handiwork, attention to detail and creativity.

 

4pm: Pack your bags, go home and chill out!

 

Please note that sometimes a teacher will change a schedule depending on students' abilities and interests.

Lost and found

Please label everything clearly with your child’s first and last name to ensure items are returned. There will be a lost and found located in the camp office or the reception area. Staff will also display misplaced items at time of pick up. Please notify a staff member of lost items as soon as possible.
Please note that we cannot take responsibility for lost items.

Code of Conduct

 

We offer a positive, safe and respectful environment for all, and encourage all campers to demonstrate respectful and appropriate behaviour towards their peers and the camp staff. To ensure that all BlueShift coding camps are pleasant for everyone, there are some basic rules that must be followed by all campers.

 

Please review the guidelines of behaviour below with your child before they attend camp. 

 

We follow three very important rules during our camps: Ready, Respectful, and Safe.

 

Ready means:

 

  • Being prepared for the class and ready to learn

  • Preparing all the equipment for the start of class

  • Finding a seat without protest

  • Listening to the instructions of your teacher

  • Packing my things and tidying my workspace before dismissal

Respectful means:

 

  • Not interrupting or shouting while others are speaking

  • Being kind and respectful to everyone at camp 

  • Being responsible for my own actions

  • Respecting other people’s property

  • Not using profanity or saying unkind words

  • Not leaving the camp grounds without permission 

  • Not littering

  • Not teasing, taunting, or gossiping

  • Not bullying or intimidating others in any way

Safe means:

 

  • Being careful with the equipment

  • Not endangering myself or others during playtime

  • Not running around in the school except the playground

  • Sitting down when eating

  • Not pushing each other

  • Being careful while playing

  • Waiting to be checked out at pick up

  • Not playing in playground areas designed for children older than me

If you have any questions about our policies, please contact the camp office.

Refunds

Please make sure that you request the cancellation in writing via email to hello@blueshiftcoding.com.

 

Before the course starts:

 

If you want to cancel your online class booking 14+ days prior to the start date, then you may either choose to receive the full course amount as credit for a future course or receive the full amount as a refund.

 

If you want to cancel your online class booking 13 - 7 days prior to the start date, then you may either choose to receive the full course amount as credit for a future course or receive 50% of the amount paid as a refund.

 

If you want to cancel your online class within a week of the course starting then we’ll happily offer the full amount of the course as credit for future courses but you won’t be able to receive a refund.

 

Please note that these policies are slightly different if you’re a first time BlueShift customer. Please refer to the section below for more detail.

 

During the course:

 

If you’re a first time BlueShift customer:

 

We appreciate that if it’s your first time experiencing BlueShift you want to feel confident using our services, that’s why if your child completes their first day of camps and decides that it’s not for them, we will refund the remaining days of camp you have booked.

 

If you decide that the BlueShift class is not for your child at any point after the beginning of the second day of camp, we will provide the cost of the remaining days as credit towards a future BlueShift course.

 

 

If you’re not a first time BlueShift customer:

 

If at any point during the week you decide that your child no longer wants to continue, we’ll happily roll over the remaining days of camps as credit towards any future BlueShift products but won’t be able to provide a refund.

 

If for any reason the camp is cancelled by BlueShift, we will refund the fee paid in full.

 

Fees are non-returnable for students arriving late, leaving early or missing a day of camp for any reason.

Sickness

Campers should not be brought to camp if they are displaying signs of illness.
In the case of a camper who has become ill during camp hours, parents will be notified immediately to pick their child up.

 

If a child misses a day or multiple days of camp because of an illness, credit towards another camp can be arranged with the office if BlueShift is contacted within 24 hours. You can get in touch via phone on 0203 176 4660, via email at hello@blueshiftcoding.com or via live chat using the blue chat icon at the bottom of your screen.

Medical Policy

When you sign up for camp, you agree to medical treatment being given to the Student if required in accordance with the recommendations of a qualified medical practitioner, including the administration of a general anaesthetic and to surgical operations in case of emergency. 

 

In the event of minor injury, a BlueShift first-aider will treat the injury. 

 

In the event of an emergency and/or special medical treatment, parents will be notified immediately. If the parents cannot be reached, the parent/guardian hereby grants permission to BlueShift to take whatever steps it deems necessary to ensure the safety and health of the camper.

 

It is your responsibility to tell BlueShift prior to camp of any issue or condition that may affect their stay at camp. These include but are not limited to ADHD, SEND, medical, languages, disabilities, diet, medical, behavioural/social issues, child’s history.

 

If you have provided us with medical information about your child, you are giving us permission to administer medication or provide any other medical treatment during the length of the course.

Can I book individual days at camp?

Yes! Although we do recommend signing up for a full course if you can, each of our days are designed to be taken as stand-alone courses if necessary. Get in touch using the chat icon in the bottom right of your screen if you'd like to enquire about partial course bookings.

 

How can I keep track of my child's work?

We also share the students’ work and update parents on their child’s progress throughout the day on Class Dojo, an app which allows parents to communicate with the teachers and see photos of their child’s work. Every parent who signs up to a camp will be sent a unique login for Class Dojo so you'll never miss a thing!

We also send out email report cards written by your child's teacher after each camp. You should receive this within a week of camp ending.

Does my child need to bring a packed lunch?

Yes please! We will provide snacks and water during the day, but please ensure your child has lunch with them. Please could you also ensure that it is nut-free for the health and safety of other children.

Do you offer camps during school holidays?

Yes! We offer seasonal camps throughout the year, primarily:

  • October Half Term

  • December/Christmas Holidays

  • February Half Term

  • Easter Holidays

  • Summer Half Term

  • Summer Holidays

These usually run between one and two weeks in duration, and up to six weeks in the summer holidays. Please check our courses page for details on all our upcoming  camps. 

Cancellations

If you (the customer) have chosen to cancel your booking you may be entitled to pay the difference for our following camp if the price has increased.

Policies

CampShift policy

We understand that plans and children's interests can change last minute! Our CampShift policy gives you the flexibility to change your camp dates and course as many times as you like, up until a week before your camp begins.

 

Before the camp begins:

 

Has your child decided that our Roblox camp suits them better than Minecraft? Holiday dates changed? No problem! If you want to change your camp booking 7+ days prior to the start date then you can choose any of our other camp dates or courses instead (as long as the new camp is 7+ days away and depending on availability).

 

Changing the dates or courses will retain Early Bird Sale rates. If the price of your new camp is different because of a level change, you will be required to pay the difference or we will refund you likewise. If you'd like to switch to an online course instead of in person then your remaining balance will be issued as credit.

 

Please see our camp refund policy here.

 

Please direct any requests for dates or course changes to hello@blueshiftcoding.com

What is your camp refund policy?

If you would like to cancel your camp booking, please formally request cancellation via email to hello@blueshiftcoding.com.

Before the camp starts:

 

If you want to cancel your camp booking 14+ days prior to the start date, then you may either choose to receive the full camp amount as credit for a future camp or receive the full amount as a refund.

 

If you want to cancel your camp booking 13 - 7 days prior to the start date, then you may either choose to receive the full camp amount as credit for a future camp or receive 50% of the amount paid as a refund.

 

If you want to cancel your camp within a week of the course starting then we’ll happily offer the full amount of the camp as credit for future camps but you won’t be able to receive a refund.

 

Please note that these policies are slightly different if you’re a first time BlueShift customer. Please refer to the section below for more detail.

 

During the camp:

 

If you’re a first time BlueShift customer:

 

We appreciate that if it’s your first time experiencing BlueShift you want to feel confident using our services, that’s why if your child completes their first day of camps and decides that it’s not for them, we will refund the remaining days of camp you have booked.

 

If you decide that the BlueShift camp is not for your child at any point after the beginning of the second day of camp, we will provide the cost of the remaining days as credit towards a future BlueShift course.

 

 

If you’re not a first time BlueShift customer:

 

If at any point during the week you decide that your child no longer wants to continue, we’ll happily roll over the remaining days of camps as credit towards any future BlueShift products but won’t be able to provide a refund.

 

If for any reason the camp is cancelled by BlueShift, we will refund the fee paid in full.

 

Fees are non-returnable for students arriving late, leaving early or missing a day of camp for any reason.

 

Child Safeguarding Policy

Our Child Protection Policy

This policy applies to all staff, including managers, paid staff, volunteers and sessional workers, agency staff, students or anyone working on behalf of BlueShift Education. The purpose of this policy is:

  • to protect children and young people who receive BlueShift Education’s services. This includes the children of adults who use our services;

  • to provide staff with the overarching principles that guide our approach to child protection;

  • BlueShift Education believes that a child or young person should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and to keep them safe. We are committed to practice in a way that protects them.

This policy has been drawn up on the basis of law and guidance that seeks to protect children, namely:

  • Children Act 1989

  • United Convention of the Rights of the Child 1991

  • Data Protection Act 1998

  • Sexual Offences Act 2003

  • Children Act 2004

  • Protection of Freedoms Act 2012

  • Relevant government guidance on safeguarding children

We recognise that:

  • The welfare of the child is paramount, as enshrined in the Children Act 1989

  • All children, regardless of age, disability, gender, racial heritage, religious belief, sexual

  • orientation or identity, have a right to equal protection from all types of harm or abuse

  • Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues

  • Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep children and young people safe by:

  • Valuing them, listening to and respecting them

  • Adopting child protection practices through procedures and a code of conduct for staff

  • Developing and implementing an effective e-safety policy and related procedures

  • Providing effective management for staff through supervision, support and training

  • Recruiting staff safely, ensuring all necessary checks are made

  • Sharing information about child protection and good practice with children, parents, staff and volunteers

  • Sharing concerns with agencies who need to know, and involving parents and children appropriately.

Dealing with Types of Abuse

Abuse can be:

  • physical abuse, for example beating or punching;

  • emotional abuse, for example rejection and denial of affection;

  • sexual abuse, for example sexual assault or encouraging a child to view pornographic material;

  • neglect, for example failure to provide appropriate care including warmth or medical attention.

Signs of Abuse

Possible signs of abuse include (but are not limited to):

  • the student says s/he has been abused or asks a question which gives rise to that inference;

  • there is no reasonable or consistent explanation for a student's injury; the injury is unusual in kind or location; there have been a number of injuries; there is a pattern to the injuries;

  • the student's behaviour stands out from the group as either being extreme model behaviour or extremely challenging behaviour; or there is a sudden change in the student's behaviour;

  • the student's development is delayed;

  • the student loses or gains weight;

  • the student appears neglected, e.g. dirty, hungry, inadequately clothed;

  • the student is reluctant to go home, or has been openly rejected by his / her parents or carers.

Duty of Employees, Directors and Volunteers

Every employee and director of the BlueShift Education as well as every freelancer who assists the company is under a general legal duty:

  • to protect children and young people from abuse;

  • to be aware of the BlueShift Education’s child protection procedures and to follow them;

  • to know how to access and implement the procedures, independently if necessary;

  • to keep a sufficient record of any significant complaint, conversation or event;

  • to report any matters of concern.

Whistleblowing

All staff are required to report to the Camp or Club Director/Lead any concern or allegations about practices or the behaviour of colleagues which are likely to put students at risk of abuse or other serious harm. In exceptional cases such reports should be made to Ofsted. There will be no retribution or disciplinary action taken against a member of staff for making such a report provided that it is done in good faith.

 

Staff and Student Relationships

Sexual relationships between staff and students are strictly prohibited and may be a criminal offence under the Sexual Offences Act 2003.

 

Procedures

Initial Complaint

 

A member of staff suspecting or hearing a complaint of abuse:

  • must listen carefully to the child/young person and keep an open mind. Staff should not take a decision as to whether or not the abuse has taken place;

  • must not ask leading questions, that is, a question which suggests its own answer;

  • must reassure the child/young person but not give a guarantee of absolute confidentiality. The member of staff should explain that they need to pass the information to a senior member of the BlueShift Education team who will ensure that the correct action is taken;

  • must keep a sufficient written record of the conversation. The record should include the date, time and place of the conversation and the essence of what was said and done by whom and in whose presence. The record should be signed by the person making it and should use names, not initials. The record must be kept securely and handed to a senior member of the BlueShift Education team.

Preserving Evidence

All evidence, (for example, scribbled notes, mobile phones containing text messages, clothing, computers), must be safeguarded and preserved.

 

Reporting

All suspicion or complaints of abuse must be reported to the Camp Director/Lead or if the complaint involves the Camp Director/Lead, you should report to a BlueShift Education Company Director.

 

Action by Assigned Senior Staff

 

The action to be taken will take into account:

  • the nature and seriousness of the suspicion or complaint. A complaint involving a serious criminal offence will always be referred to Social Services or the Police without further investigation by BlueShift Education;

  • the wishes of the student who has complained, provided that the student is of sufficient understanding and maturity and properly informed. However, there may be times when the situation is so serious that decisions may need to be taken, after all appropriate consultation, that override a student's wishes;

  • the wishes of the complainant's parents, provided they have no interest which is in conflict with the student's best interests and that they are properly informed. Again, it may be necessary, after all appropriate consultation, to override parental wishes in some circumstances. If the Assigned Senior Staff member is concerned that disclosing information to parents would put a child or young person at risk, he or she will take further advice from the relevant professionals before making a decision to disclose; 

  • duties of confidentiality, so far as applicable;

  • the lawful rights and interests of BlueShift Education as a whole including its employees and its insurers;

  • if there is room for doubt as to whether a referral should be made, the Senior Assigned Person may consult with the LADO or other appropriate professionals on a no names basis without identifying the family. However, as soon as sufficient concern exists that a child or young person may be at risk of significant harm, a referral will be made without delay (and in any event within 24 hours). If the initial referral is made by telephone, the Senior Assigned Person will confirm the referral in writing to Social Services within 24 hours. If no response or acknowledgment is received within three working days, the Senior Assigned Person will contact Social Services again

Referral Guidelines

A referral to Social Services or the Police will not normally be made where:

  • the complaint does not involve a serious criminal offence; and

  • a referral would be contrary to the wishes of a student complainant who is of sufficient

  • maturity and understanding and properly informed, and contrary also to the wishes of

  • the complainant's parents; and

  • the case is one that can be satisfactorily investigated and dealt with under BlueShift

  • Education internal procedures, the parents being kept fully informed, as appropriate. However, if during the course of the internal procedures, it appears that the situation is more serious, the Senior Assigned Person will again consider whether a referral should be made.

External Agencies

Whether or not BlueShift Education decides to refer a particular complaint to Social Services or the Police, the parents and student will be informed in writing of their right to make their own complaint or referral to the Social Services Department or the Child Protection Unit of the police and will be provided with contact names, addresses and telephone numbers, as appropriate.

 

Allegations Against Staff

BlueShift Education has procedures for dealing with allegations against staff that aim to strike a balance between the need to protect children and young people from abuse and the need to protect staff from false or unfounded allegations. These procedures follow the guidance in the DfE guidance Dealing with allegations of abuse against teachers and other staff (DfE- 00061-2011) and should be used where the member of staff or volunteer has:

  • behaved in a way that has harmed a child or young person, or may have harmed a child or young person;

  • possibly committed a criminal offence against or related to a child or young person; or

  • behaved towards a child or young person in a way that indicates he or she would pose a risk of harm if they work regularly or closely with children or young people.

Suspension will not be an automatic response to an allegation. Full consideration will be given to all the options, subject to the need to ensure:

  • the safety and welfare of the students or student concerned; and

  • the need for a full and fair investigation.

Detailed guidance is given to staff to ensure that their behaviour and actions do not place students or themselves at risk of harm or of allegations of harm to a student. This guidance is contained in the Staff Manual.

 

If a member of staff tenders his or her resignation, or ceases to provide his or her services, any child protection allegations will still be followed up by Blueshift Education. Resignation will not prevent a prompt and detailed report being made to the Independent Safeguarding Authority in appropriate circumstances.

 

Allegations against Students

A student against whom an allegation of abuse has been made may be suspended from BlueShift Education. The Company will take advice from the Local Authority Designated Officer (LADO) on the investigation of such allegations and will take all appropriate action to ensure the safety and welfare of all students involved including the student or students accused of abuse. If it is necessary for a student to be interviewed by the Police in relation to allegations of abuse, the Company will ensure that, subject to the advice of the LADO, parents are informed as soon as possible and that the student is supported during the interview by an appropriate adult.

 

Suspected harm from outside BlueShift Education

A member of staff who suspects that a student is suffering harm from outside BlueShift Education should seek information from the child or young person with tact and sympathy using "open" and not leading questions. A sufficient record should be made of the conversation and if the member of staff continues to be concerned he or she should refer the matter to the Senior Assigned Person.

 

Informing Parents

Parents will normally be kept informed as appropriate of any action to be taken under these procedures. However, there may be circumstances when the Senior Assigned Person will need to consult the LADO and/or the Principal before discussing details with parents.

 

Secure BlueShift Education Premises

BlueShift Education will take all practicable steps to ensure that the premises are as secure as circumstances permit. There may be occasions where the camp is held in premises that are open to the public. In this instance, camp instructors will ensure that children under their care are within eyesight at all times. A Camp Director/Lead will supervise regular trips to the toilet. We are committed to reviewing our policy and good practice annually.

The policy was last reviewed on: 09th of June 2026

Anti-Bullying Policy

Statement of intent

At BlueShift we are committed to providing a caring, friendly and safe learning environment for all of our camp attendees - both emotionally and physically.  Bullying of any kind is unacceptable at our camps. Everybody has the right to be treated with respect. If bullying does occur, incidents will be dealt with promptly and effectively and the perpetrators dealt with appropriately. BlueShift is committed to providing a learning environment that listens to its children and the camp community as a whole. We encourage all children to feel able to report any cases of bullying to a member of staff.

 

At all BlueShift camps:

 

  • Bullying will not be tolerated and we take bullying seriously.

  • Campers and parents/carers should be assured that they will be supported when bullying is reported.

  • We will ensure that all teaching and non-teaching staff, campers and parents/carers have an understanding of what bullying is and are informed about this policy.

  • We will ensure that all teaching and non-teaching staff know what procedures to follow should an incident of bullying be reported/observed.

What is bullying?

Has the behaviour repeatedly intended to hurt, harass, exclude or single out another person by causing emotional or physical pain and distress to the victim?

 

Bullying falls into the following types and is communicated to others in many ways. These include:

 

  1. Emotional: being unfriendly, excluding, tormenting (e.g. threatening gestures)

  2. Physical: pushing, kicking, hitting, punching or any use of violence

  3. Racist: racial taunts, graffiti, gestures, aggressive behaviour

  4. Sexual: unwanted physical contact or sexually abusive comments

  5. Homophobic: focussing on the issue of sexuality, stereotyping or gender assumptions 

  6. Verbal and written: name-calling, sarcasm, spreading rumours, teasing

  7. Cyber: internet, such as email and internet chat room misuse, mobile threats by text messaging and calls and misuse of associated technology i.e. camera & video facilities

Signs and Symptoms

A child may indicate by signs or behaviour that he or she is being bullied. Adults should be aware of these possible signs and understand that they should investigate if a child:

 

  • is unwilling to attend camp courses or come to camp at all

  • becomes withdrawn, anxious, or lacking in confidence

  • starts stammering

  • attempts to run away

  • cries him/herself to sleep at night or has nightmares

  • feels ill in the morning / wets the bed

  • begins to do poorly in school work

  • comes home with clothes torn or otherwise damaged

  • has possessions which are damaged or "go missing"

  • has unexplained cuts or bruises

  • comes home starving (lunch has been stolen)

  • becomes aggressive, disruptive or unreasonable

  • is bullying other children or siblings

  • stops eating

  • is frightened to say what's wrong

  • gives improbable excuses for any of the above

  • is frightened of walking to or from camp

  • changes his/her usual routine

These signs and behaviours could indicate other problems, but bullying should be considered a possibility and should be investigated by staff, together with parents/carers.

 

Procedures

In combination with the Behaviour and Discipline Policy, we will prevent bullying by implementing and upholding the BlueShift rules.

Behaviour and Discipline Policy

Introduction

At BlueShift, we recognise that the behaviour of the vast majority of our campers is excellent for almost all of the time and we seek to provide positive incentives to further encourage this. We believe that a clear and consistent policy provides security for children, increases their opportunities for development and learning, as well as supporting all our campers to behave well.

 

Every member of the staff team is responsible for promoting and supporting positive behaviour throughout every camps.

 

Behaviour expectations have been formulated into the BlueShift Rules. Campers and staff are reminded of the BlueShift rules at the beginning of every day of camp. Parents and carers are also made aware of the Rules via the Parents’ Handbook, which is hosted on our website and is sent out to customers before each camp.

 

It is the expectation that all children will agree to follow the BlueShift Rules. Class teachers are responsible for introducing the Rules to their pupils.  Each teacher is responsible for revisiting the Rules with their class as well as, on occasion, setting additional expectations.

 

We recognise that different techniques are more or less effective dependent on the age of our campers. This is why our Juniors (5-9) have a different behaviour management system than our Seniors (10+).

 

Juniors

Each Junior class will have a behaviour chart (as illustrated below). At the beginning of the week each child will have a little character to write their names on, these characters will be placed on yellow. If a child shows Ready, Respectful or Safe behaviour, or shows immense effort or achievement, they will be moved up on the chart. However if they are not showing positive behaviour, and have ignored a warning, they will be moved down on the chart.

 

Their position on the chart at the end of the day will be reflected in either a sticker from their teacher or a gold sticker from the camp manager. 

 

We find that behaviour charts are very effective due to how it shows a child that if they make a mistake, they will be moved down, but they can then make a positive change and end the day on a positive colour.

 

If a child moves down on the behaviour chart they might have to speak to the camp manager about their behaviour. We always emphasise to children who have been moved down that they can change in the future.

 

 

Seniors

 

To support positive behaviour in class or around the camp, graduated procedures are in place.

 

Seniors who break a rule will be sanctioned in the following way to reflect the adult’s decision:

 

  •  Yellow Zone/First Warning – Verbal warning in class

  •  Orange Zone/Second Warning - Taken out of classroom and spoken to by the teacher, time out in class

  •  Red Zone/Third Warning - Time out out of class (e.g office) and parents notified

  •  Purple Zone/Fourth Warning - Parents notified and child sent home

Break down of Senior Zone levels

Yellow Zone – Verbal warning

 

The staff member reminds the child of the expected behaviour, refers to the relevant part of the BlueShift Rules (i.e. Ready, Respectful, Safe) and warns the child. The teacher may move the child’s name without verbal reference if they are in the middle of teaching. If the unwanted behaviour continues refer to the ‘Orange Zone’.

 

Orange Zone - Time out in class

 

‘Time out’ provides the child with an opportunity to cool down and reflect. The child will be asked to sit alone in an appropriate place in class. It is the expectation that five minutes time out should be sufficient, but in all cases this will be limited to a maximum of ten minutes. In some circumstances a child may be asked to have more than one time out within the same session. If the unwanted behaviour continues refer to the ‘Red Zone’.

 

Red Zone - Time out in another class/staff office

 

Time out of class, provides the child with an opportunity to cool down and reflect away from the class environment. Time out of class is always supervised. Children will not be asked to sit in the corridor. It is the expectation that five minutes should be sufficient but in all cases ‘time out in another class’ will be limited to a maximum of ten minutes.

 

Class based staff will keep a record of any child given time out in their class.

 

Apart from exceptional circumstances, it is expected that a child’s behaviour would have been supported through the graduated sanctions detailed above before being moved to the Red Zone. Some behaviours, e.g bullying, will lead to being placed immediately in the ‘Red Zone’.

 

Purple Zone

 

  • Fighting with children

  • Deliberately hurting an adult

  • Refusing to show respect towards adults and the school’s expectations

Parents notified and the child sent home. 

Terms and Conditions

  1. Interpretation

1.1. In these Terms and Conditions (“these Conditions”), the following terms shall have the following meanings:

 

‘Booking Form’: the online booking form by which details of the Student and the Camp/ Club he/she wishes to attend are submitted to blue{shift} coding;
‘BlueShift’: BlueShift education of Studio 52, 65 Alfred Rd, London, W2 5EU;
‘Camp/Club’: the camp or club that the Student is attending, as set out in the Booking Form;
‘Student’: the child or children who will be attending the Camp or Club as specified in the Booking Form;
‘Fees’: the fees shown on BlueShift’s website or other published literature relating to the Services from time to time;
‘Location’: the location of the Camp or Club (including the site of the courses and the sites used for recreation);
‘Services’: the provision of the Camp or Club for the Student by BlueShift coding;
‘you’ and ‘your’: the Student’s parent(s) or guardian(s) as specified in “Your Details” on the Booking Form.

 

1.2. The headings in these Conditions are for convenience only and shall not affect their interpretation.

 

2. Supply of Services

 

2.1. BlueShift shall provide the Services to the Student subject to these Conditions. By booking and paying the fee you agree on behalf of yourself and the Student to be bound by these Conditions. These Conditions constitute the entire agreement between BlueShift and you/the Student and may not be varied except in writing by a director of BlueShift.

 

2.2. Bookings are accepted at the discretion of BlueShift and are not transferable.

 

2.3. You shall fully complete the Booking Form and at your own expense supply BlueShift with all necessary and other information required by BlueShift in connection with the Services.

 

2.4. BlueShift may correct any typographical or other errors or omissions in any BlueShift material relating to the provision of the Services without incurring any liability to you.

 

3. Payment of Fees

 

3.1. You shall pay BlueShift the Fees and any additional sums which are agreed between you and BlueShift for the provision of the Services.

 

3.2. The full Fees must be sent to BlueShift via the website Booking Form. No booking is valid until payment has been received. BlueShift shall not be responsible for any cash payment.

 

4. Rules, Regulations and your Liability

 

4.1. You agree to be wholly liable for any and all actions and/or omissions of the Student. Without prejudice to the generality of the foregoing, you shall be liable for any liability, financial or otherwise, or injury or damage to property caused by the Student whilst at the Location, and shall fully indemnify blue{shift}, their agents, contractors and/or employees for any loss, damage, costs or expenses resulting from such liability, injury or damage.

 

4.2. BlueShift reserves the right to make rules and regulations relating to the Student’s participation in the Camp or Club (“the Rules”). The Rules form part of these Conditions and will be notified to the Student at the Location or earlier.

 

4.3. Any failure by the Student to adhere to the Rules may result in his/her participation at the Camp or Club being terminated forthwith without refund and in such event the Student may be sent home at your expense.

 

4.4. Without prejudice to paragraph 4.3 above, BlueShift reserves the right to withdraw the Student from any activity at any time on the grounds of safety or unsuitability.

 

4.5. We are sensitive to certain allergens but cannot guarantee their exclusion from the camp.

 

5. Cancellation

 

5.1. In the event of cancellation by you, a credit will only be issued if such cancellation is notified in writing to BlueShift at least one month before the commencement of the Camp. An administration charge of £50 per week per child will be deducted from the credit.  No refunds will be issued and bookings cancelled in the last month prior to the date of the class will not be reimbursed.

 

5.2. If, for any reason, the Camp is cancelled by BlueShift, the total liability of BlueShift will not exceed that proportion of the Fees BlueShift have actually received.

 

5.3 Fees are non-returnable for students arriving late, leaving early or missing a day of camp (whether on account of illness or any other cause).  If the course has been booked, then the full fees are payable.

 

6. Liability

 

6.1. Except in respect of death or personal injury caused by BlueShift's negligence, BlueShift shall not be liable to you or the Student by reason of any representation (unless fraudulent) or any implied warranty, condition or other term or any duty at common law or under the express terms of this Agreement for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by or negligent or the negligence of our servants, or agents or otherwise) which arise out of or in connection with the provision of the Services or their use by you or the Student, and our entire liability under or in connection with this Agreement shall not exceed the amount of our Fees for the provision of the Services.

 

6.2. Where BlueShift provides, in connection with the provision of the Services, any goods or equipment or services supplied by a third party, BlueShift does not give any warranty, guarantee or other terms as to their quality, fitness for purpose, performance or otherwise.

 

6.3. BlueShift shall have no liability to the Student for any loss, damage, costs, expenses or other claims for compensation arising from any instructions supplied by you which are incomplete, incorrect, inaccurate or illegible, or arising from the Student’s late arrival or non-arrival, or any other fault of you or the Student.

 

6.4. BlueShift shall not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of blue{shift}'s obligations in relation to the Services, if the delay or failure was due to any cause beyond BlueShift reasonable control.

 

6.5. BlueShift reserve the right to alter programmes, activities, itineraries, excursions, age brackets, premises and personnel as it thinks fit and without notice.

 

6.6. BlueShift will not be bound by any statement unless it is in writing and authorised by a Director of BlueShift.

 

7. Medical and Behavioural

 

7.1. Any medical or behavioural problems of the Student known to you must be notified to BlueShift in writing on the Booking Form, and in any event prior to the commencement of the Camp or Club. BlueShift reserve the right not to accept your Booking on the grounds that any such medical or behavioural problems are not conducive to the Student’s or other students’ participation in the Camp or Club.

 

7.2. In the event that the Student becomes ill or incapacitated during the Camp or Club, you agree to medical treatment being given to the Student if required in accordance with the recommendations of a qualified medical practitioner, including the administration of a general anaesthetic and to surgical operations in case of emergency. Such action shall be taken at your expense.

 

7.3. If the Student becomes ill or comes into contact with any contagious or infectious disease during the 21 days prior to the commencement of the Camp or Club, you must immediately notify BlueShift in writing and provide a medical certificate from the Student’s doctor giving approval for the Student to participate in the Camp or Club.

 

7.4. It is your and the Student's responsibility to help BlueShift prevent the spread of infectious diseases.

 

7.5 It is a your responsibility to tell BlueShift prior to camp of any issue or condition that may affect their stay at camp. These include but are not limited to ADHD, SEN, medical, languages, disabilities, diet, medical, behavioural/social issues, child’s history.

 

7.6  BlueShift reserves the right to suspect or remove any student whose attendance, work or behaviour is, in their reasonable opinion, unsatisfactory.  Under such circumstances, BlueShift will be under no obligation to return any fees. Children who disrupt the learning environment for other participants, who destroy property or projects, and who otherwise compromise the health, safety and/or learning environment will be removed.

 

7.7 Permission is given to administer medication or first aid if required.

 

8. Jewellery, Valuables and Lost Property

 

8.1. BlueShift will not be liable for any item of jewellery or valuable property brought to the Location by the Student.

 

8.2. BlueShift will not be responsible for any property left at the Location (by the Student or otherwise), and may dispose of any such property if not claimed and collected by you within seven days of the end of the Camp or Club.

 

9. Personal Searches

 

9.1. BlueShift reserves the right to search the bags and other personal property of all Students in appropriate circumstances.

 

10.Publicity

 

10.1. You acknowledge that BlueShift may use for publicity purposes and without prior notification any photograph or video taken of the Student at the Location, and any statement (whether written or oral) made by you or the Student.

 

11. Child Protection/Safeguarding

 

11.1. BlueShift will contact Local Safeguarding Children’s board if we suspect abuse or in an event of a disclosure.

 

12. Force Majeure

 

12.1. We shall not be liable for any delay in performing or failure to perform any obligation (including to action any alteration or cancellation) due to any case beyond our reasonable control including lock-outs, strikes, shortages of personnel, labour disputes, war, riot, act of God, civil commotion, terrorism, malicious damage, threats to safety, compliance with any law or governmental order, rule, regulation or direction, accident, environmental contamination, pandemic outbreak of disease, breakdown of plant or machinery, fire, flood, storm, difficulty or increased expense in obtaining workmen, materials, goods or raw materials in connection with the performance of this agreement.

 

13. General

 

13.1. If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.

 

14.2. This agreement is governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts.

 

Privacy Policy

Section 1: What information do we hold?

 

For bookings related to Camps and Workshops:

 

  • Customer Full Name (as given at point of booking)

  • Customer Email Address (as given at point of booking)

  • Customer Phone Number (mandatory)

  • Child’s Name (mandatory)

  • Child’s DOB/Age (mandatory)

  • Child’s School (optional)

  • Child’s Experience Level

  • Extra Medical Info

  • Course Booked/Previous Courses Attended

For bookings related to After School Clubs:

 

  • Child’s Name (as provided by host school)

 

For bookings related to Online Learning:

 

  • Customer Full Name (as given at point of booking)

  • Customer Email Address (as given at point of booking)

  • Customer Phone Number (mandatory)

  • Child’s Name (mandatory)

  • Child’s DOB/Age (mandatory)

  • Child’s School (optional)

  • Child’s Experience Level

  • Course Booked

  • Location (for time-zone purposes)

 

1.1 Information we DO NOT hold:

 

  • Customer Credit Card Details (including street/billing address)

  • All payments  are processed through Stripe, a secure third party payment gateway services, encrypted using the latest technologies. You can learn more about security at Stripe here.

  • We do not have access to any of these details at any stage of customer transactions

We do not hold our customers’ IP addresses as a matter of course (as we have no use for this information); however some of the online platforms we use may record this data automatically.

 

Recordings of Online Classes

 

As of June 2020 we will be recording all online classes for the use of students who are late to classes, or have to miss classes due to any other reason.

 

Recordings are taken via Zoom and then uploaded by the class teacher to the class 'Padlet'. Each Padlet is only accessible by the students taking part in that specific class, the class teacher and the BlueShift team. The class teacher will then delete the video recording from their own computer, so that the only copy of the recording is on the Padlet. All members of the BlueShift team and teaching staff are DBS checked and safeguarding trained.

 

Recordings are deleted 7 days after a course ends, to give time for students to return to the recording if they would like to refresh their knowledge.

 

 

Section 2: What is this information used for?


The personal data we hold on file is primarily to ensure the smooth running of our camps, workshops, online learning services and after school clubs. 

 

We use our customers’ names, email addresses and phone numbers in order to provide essential information relating to their booking; to contact them in case of any emergency or change of plans during a camp or class; and, in the case of email, for occasional marketing communications.  

 

We use the personal information of the children attending our camps, workshops, and after-school clubs to, for example,  determine how best to split classes by age and experience level. We also collect and analyse anonymised data on the ages, abilities, and progression through our Creative Coding levels of our students in order to develop our future courses and lesson plans. 

 

When our customers book a course, workshop, or camp with us, we add their email address to our mailing list, which we use sporadically to inform customers about upcoming camps, discounts, and  sometimes coding or education-related articles and blog posts we think they might be interested in. By making a booking, we infer a customer’s consent to be contacted in relation to their order, but customers can unsubscribe from all emails  at any time by clicking the appropriate  link in the email or contacting us at hello@blueshiftcoding.com.

 

Our customers’ personal data is NEVER:

 

  • Sold to third parties for marketing or any other purposes

  • Shared with other organisations

  • Shared with anyone outside of blue{shift}

  • Stored exclusively “offline” or outside of secure cloud-based services (including Google Drive, Dropbox, Shopify, and Stripe)

If customers have concerns about the way blue{shift} handles or retains their personal data (or that of their children aged under 13), they have the right to file a complaint with the ICO (Information Commissioner's Office).

 

Section 3: How do we communicate our privacy policy?

 

 

Our privacy policy is stored in the “More info” section of our Help Centre.

 

Links are provided to this privacy policy in the footer of our main website, and will be linked to whenever consent is requested (see Section 5). 

 

We will also communicate a summary of the main points to all current users and mailing list subscribers before GDPR comes into force in May 2018.

 

Section 4: How/when do we delete personal data?

 

 

At present, we do not delete any of our customer data after a set period of time (though we may clear records periodically for storage reasons). If a customer wishes for their or their child’s personal data to be removed from our databases, they can get in touch with us at hello@blueshiftcoding.com and we commit to removing all data at no cost. 

 

We are also required under GDPR to provide, on request, the data we hold for a customer in a commonly used format which we will be happy to do free of charge.

 

We delete recordings of online classes 7 days after a course ends.

 

Section 5: How do we seek, record, and manage consent (particularly parental consent)?

 

 

GDPR in the UK specifies that we are required to obtain parental  consent to process data related to children under the age of 13. Therefore, we request consent to our Privacy Policy and our Terms and Conditions at the point of booking on every order. We also request consent for permission to film or photograph children while attending our camps, courses, and workshops.

 

This consent is recorded in our database along with all other booking details.

 

Section 6: Who is our designated data protection officer?

 

 

As a  company of fewer than 75 people we are not required by law to have a designated data protection officer. Any data protection and information security issues are currently handled by our Business and Operations Manager.

Online 1:1 Tuition

Private Tuition Tutor Bird

Please use this link 

Can I request a specific teacher?

Yes! You can view their profiles here: https://blueshiftcoding.com/pages/our-teachers. 

Can you teach at locations outside of London?

We can bring our Virtual Classroom to anywhere in the world with a strong internet connection!

If you do not see the time slot that if suitable for your location, get in touch with us and we might be able to arrange a new time slot for you!

Can I use childcare vouchers?

Unfortunately we are not able to process childcare vouchers as payment for online private tuition at this time.

Kids Get Coding

Scratch Exercise: Drawing Duck

Change the numbers to change the shape Data Duck draws!

https://scratch.mit.edu/projects/107394376/

Scratch Exercise: Coordinate Drawing

Use this helpful tool to learn about coordinates and help Data Duck draw some shapes!

Scratch Exercise: Bug Hunter

Play the bug hunter game!

Scratch Exercise: Kick the Ball

Can you kick the ball to Data Duck? 

See if you can add the correct block to help Raccoon kick the ball to Data Duck.

Scratch Exercise: Make a Move

Data Duck is dancing, but can you get mouse moving too? 

 

Scratch Exercise: Password Generator

Use this helpful tool to make your passwords safe!

https://scratch.mit.edu/projects/114386541/

Scratch Exercise: Car

Data Duck is going for a drive; help him follow the map!

https://scratch.mit.edu/projects/238436779/

Pixel Programming

When computers create or save a picture, they do this by dividing the picture into a grid. Each square of the grid is called a pixel, and each pixel has its own coordinates. Coordinates are made up of two numbers that describe where something is on a grid. For example, the coordinates for where Data Duck is on the grid below are X7 Y7 – seven squares along the line, or axis, called ‘X’, and seven squares along on the axis called ‘Y’.

Data Duck has taken a picture and saved it on his computer. But he can’t remember what it the picture looks like, and his computer is only giving him the coordinates of the pixels, along with their colour. Using the computer information (see below), try to draw the picture Data Duck took.

Creating a Score System

Many games (even board games and card games) have a scoring system. This means that is it is possible to collect points (and lose them!), and there are rules about how many points are awarded when.

The aim of our maze game is to get to the giant pile of treats in the centre! Along the way, you can collect more treats, but you need to be careful – there are villains lurking, too!

Before you start playing, set the rules for your game:

  • How many points do players get when they collect a treat?

  • How many points do they lose when they bump into a villain?

In computer games, players often have lives – they start with three, for example, and lose one each time they get something wrong. You could add lives to your scoring system, too. Maybe a player loses a life (rather than points) each time they bump into a villain? What happens when a player loses all their lives?
Once you have worked out your scoring system, play your game with a friend. you can keep your scores below!

 

 

Debug Your Game

Click here to download this activity as a PDF worksheet to print out at home!

Creating computer games is a lot of fun. You can see your characters come to life and enjoy playing something you made! But sometimes your code may not work properly. Mistakes in coding are called bugs, and they are very common. When we  x the code, this is called debugging.

Max has created a game called ‘Catch the Candy’. The player controls the character, Amy, with a brown basket on her head. Candy falls from the sky, and the player needs to make sure Amy catches as much of it as possible in her basket. Every piece of candy adds to the score. Unfortunately, the game isn’t like Max imagined it. Can you help him debug the code?

Design Your Own App

Scratch Exercise: Duck

Put the photos in the right order. 

Scratch Exercise: Tommy

Data Duck has lost his pet tortoise!

https://scratch.mit.edu/projects/238435439/

Debug it!

 

STEP 1: OPEN SCRATCH

To get started you will need to open a web based program called Scratch. Click this link or enter the text below into your browser’s address bar:

 

 

When Scratch has opened you should see this:

 

You have two sprites shown on the left side of your screen - big duck and baby duck. Make sure the baby duck’s sprite is selected. Click on its thumbnail.

Hint: If the sprite is selected it will have a blue border around its thumbnail.

Click the green flag, and then press the space bar on your computer’s keyboard.

 

STEP 2: GET THE BABY DUCK MOVING!

When you press the space bar, the big duck starts moving but the baby duck only moves a little bit.

We need the baby duck to keep moving!

We can do this by putting the “move 10 steps” block inside a loop. Loops repeat the scripts inside them. They can repeat forever, or for a certain amount of times.

Can you add a loop block to get the baby duck moving? 

 

Look at the two scripts below.

 

Can you change the script to the correct one to get the baby duck moving continuously?

Once you have changed the script, click the green flag and then press the space bar again.

Does the baby duck keep moving?

STEP 3: GET THE BABY DUCK UNSTUCK!

Well done for getting the baby duck moving! But what happens when the baby duck reaches the edge of the screen?

It seems the baby duck is stuck and is not turning back around and instead seems to be climbing up the edge of the screen!

How might we get the baby duck unstuck and send him back in the other direction?

Look at the scripts below, which one might work?

 

Once you have changed your script, click the green  ag and then press the space bar again.

Does the baby duck turn around and keep moving once reaching the edge of the screen?

 

STEP 4: GET THE BABY DUCK MOVING IN THE CORRECT DIRECTION!

Baby duck is turning around, but isn’t moving straight across the screen as expected. Instead the baby duck is flying around the screen!

We need to debug our scripts and point the baby duck in the right direction!

Can you find the block below and put it in the script so that the baby duck points in the right direction when the green flag is clicked?

 

Hint: 90 is right, -90 is left, 0 is up and 180 is down.

Once you have added the block, click the green  ag and then press the space bar again.

Is the baby duck moving across the screen in the right direction now?

If the baby duck is moving back and forth across the screen like the big duck is, go to the next step!

 

STEP 5: GET THE BABY DUCK TO TURN AROUND!

The baby duck is moving back and forth across the screen like the big duck. But something still isn’t right. What is the big duck doing that the baby duck isn’t? 

 

The baby duck isn’t turning his body when he changes his direction!

Let’s debug our script to make the baby duck move his body.

Find the block below and put it in the scripts so that the baby duck’s rotation style is set when the green flag is clicked.

 

Which rotation style do you think you need to choose?

Once you have added the block - and set the correct rotation style, click the green flag and then press the space bar again.

STEP 6: MORE CHALLENGES!

Is the baby duck copying the big duck? If not, look at the image below to check that you have debugged the scripts correctly.

 

If so, congratulations! You have debugged your code and helped the baby duck follow the big duck!

Ready for more? See if you can complete the challenges below:

 

  • The baby duck needs to move faster

  • The baby duck needs to move up and down

  • The baby duck needs to move only after the up key is pressed

Apple Collecting Game

Click here to download this activity as a PDF worksheet to print out at home!

Data Duck needs help collecting pears and apples! You can help by writing down the x and y coordinates of the fruit. The first one has been done for you!

 

Drawing With Coordinates

Plot the coordinate points and draw the shape! Once you have made your shape write down what it is. The coordinates of the first shape have been plotted for you. Hint: the x goes first!

 

Treasure Hunt Activities 1-3

Activity 1

HELP! Data Duck has been blindfolded by pirates and needs your help saving the ducklings and getting to the treasure! Using the path shown on the map, tell Data Duck how many steps needed to complete the journey. The first few have been done for you!

Activity 2

Can you use arrows to tell Data Duck what direction he needs to move in follow the path? Draw arrows in the boxes, the first two have been done for you.

Activity 3

To help Data Duck you will need to draw a path on the map to save all the ducklings and to find the treasure. Watch out for snakes and pirates! Once you have your path, instruct Data Duck along it using arrows and steps like you did in the previous activities.

Binary Code Breaking Activity

Click here to download this activity as a PDF worksheet to print out at home!

Binary code is used by computers to store information. It is usually made up of two symbols - 1 and 0! We can also represent binary with other symbols, like marked and empty boxes!

The key on the right shows the binary code for the alphabet. Using the key, can you  figure out what the secret code is? Write the correct letter beside each code strip to  find out! The first letter has been done for you!

Flipbook

Pixel Colouring Activity

Can you find the pictures hiding in the pixels below? Using a black marker, carefully colour in each pixel marked with a 1.

When you have finished, write down what each picture shows below!

For extra points can you say how many pixels tall and wide the pictures are?

 

After School Clubs

Do I need to provide my own laptop for the club?

No, need to bring your own laptop. Either we will have equipment for the club, or the schools will use their own devices, with all necessary apps and software on them.